Eastern Unity Investment Limited (EUIL)
Eastern Unity Investment Limited (EUIL) is a Kenyan construction equipment company that started a year ago. They provide solutions to businesses and communities in the fields of equipment sales, equipment rentals, and equipment parts and service. They sell and lease a wide range of equipment like earth moving machines, road construction machines, mining machines, hoisting machines, excavators, motor graders, loaders, rollers, dozers, forklifts, asphalt pavers, loader backhoes, compacting machines, crane trucks, wheel mounted cranes, whole ground cranes, and aerial work platform cranes.
They stock machinery from the trusted JCB, KOMATSU, SINOMACH (ChangLin, Tiangong, luojian, changqi) and BQ-Tadano brands. They have a fully functional office facility in Nairobi that houses an equipment maintenance workshop, equipment sales and rental shops, and equipment parts and service shops. They also do a wide range of earthwork services like excavation, construction and road works. They have a workforce consisting of industry professionals and experts who offer technical assistance on all the construction machinery.
“We have been able to influence the market in a short time based on our after sales services,” the Accounts Manager, Victor Malcolm says. They arrange for free scene operation training and maintenance for customers according to their situation, and provide free technology consultation and training. They also offer their clients maintenance and repair services for a period of 6 months after purchase of the equipment free of charge. However, the client caters for any repairs that need replacement of parts. They can also send their own in-house operator to the client’s construction site. “In addition, we sell our equipment while the client is still working with it on their site, so the client is able to pay slowly as they get commissions,” he adds.
The company thrives on honesty and building trust with its customers. Regarding the frequent complaints of machines breaking down every now and then in the equipment industry, EUIL ensures that clients are aware of the year of manufacture and the machine hours before purchase or signing of a lease agreement on any equipment. “In case anything goes wrong with the equipment during the course of the work, the client knows why,” Victor explains. They also offer discounts on their machine brands, and so the client gets the same quality at a cheaper price than buying directly from the manufacturers.
According to Victor, the construction equipment sales and rentals market is getting flooded by the day, which poses a challenge. “Currently many people have entered the market so it is a bit tricky to get clients. Also, most of the clients buy the equipment using loans and most banks are adamant on giving loans for Chinese equipment, so we sometimes lose potential clients,” he says. In view of these challenges, EUIL has invested in quality and customer service commitment. They operate on a 24-hour basis, fixing machine breakdown, providing hotline consultation, conducting quality supervision service, offering maintenance services and supplying parts. “We are also seeking to partner with financial institutions to enable our clients get loans to purchase the equipment,” he says.
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Listing Title: Eastern Unity Investment Limited (EUIL)