PSRM Consultants: Celebrating 10 years of professional practice

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PSRM Consultants provides specialist and general project management work in a range of areas, utilizing experienced staff and in-house capabilities to offer a reasonably priced tailored service

PSRM Consultants is an independent practice providing services in the categories of Project Management, Program Monitoring and Evaluation, Baseline Surveys, Customer Satisfaction Surveys, Policy Analysis, Research Design Development and Management, Business Research, Strategic Management, Project Audit/Value of Money (VFM) Assessment, Risk Assessment.

Established 10 years ago, the firm also offers high quality technical services in the disciplines of Occupational Health and Safety Audits, Environmental Impact Assessments (EIA), Environmental Auditing (EA) and Compliance Audits of Properties on current and pending legislation. PSRM Consultants is registered as a Firm of Experts with the National Environmental Management Authority (NEMA).

PSRM assists stakeholders in capital design and construction programs in understanding how project teams are selected, procured/contracted, and coordinated for successful project delivery. In addition, we undertake projects/procurement reviews/audits be they prior, mid-term or post to establish status and recommend mitigating measures.

“Since our inception in 2007 we have managed to amass considerable experience when it comes to handling a wide range of large and small projects for the government, public, donors, aid agencies, non-governmental organizations, commercial and private clients,” says Eng. Dr. Anthony Moire director of PSRM Consultants.


One of the mega projects that PSRM has been involved in as project managers is Thika Greens, a development that is being carried out in phases. It is envisaged to deliver up to 4,000 new homes in the area and the cost of the project is estimated at Ksh.40 billion. The Construction activity commenced in August 2009.The entirety of the project is composed of three estates developed on about 1,700 acres.

PSRM has also been involved in the construction of ICPAK Project along Thiks road. The project entailed the construction of an office complex that included a 5 star hotel, swimming pool, offices and conference halls.

Also among its growing list of portfolio is the construction of World Agro-forestry Centre. The project entailed the building of a café for the World Agroforestry Centre; this is an organisation that is part of the alliance of the Consultative Group on International Agricultural Research (CGIAR) centres. The cost of the project was estimated at 8 million.

Competitive edge

However, the Company’s market advantage and differentiators derive from far more than simply the projects they have carried out.

“I think it comes down to a number of things,” says Dr Moire. “First and Foremost is our staff. We ensure that we have the best in-breed graduates in the market through screening of anyone we employ. We provide challenges which ensure growth and development of our staff together with continuous motivation reinforced by regular appraisal and counseling.”

“Another aspect is high quality and personalized service that we offer. Offering top not services is part of our culture and this has really helped us in getting repeat business,” says Dr Moire.

We have especially mastered the art of Effective project management together with strategies, tactics, and tools for managing the design and construction delivery process and for controlling key factors to ensure the Client receives a facility that matches scope and quality expectations,” he adds.

According to Dr Moire Successful project delivery requires implementation of management systems that will enable project delivery teams to control changes in the key factors of scope, costs, schedule, and quality.

Service Offering

Also at the core of its business are audits. PSRM conducts audits in Safety & Health Policy Occupational Health & Hygiene conditions in all the properties.

PSRM also offers customer satisfaction research solutions using cutting edge live agent, web, interactive voice response (IVR) and integrated service surveys to systemically improve customer interactions.

Companies collaborate with PSRM to capture powerful customer insights used for anything from process management to customer satisfaction measurement. At PSRM we go beyond collecting data from your customers; we ask the right questions, the right way, at the right time. Our research on your customers will provide the information your company needs to advance in today’s competitive market.

PSRM takes pride in providing actionable customer satisfaction insights for the best price in the market. We reach your customers so your business can reach its full potential.

We offer a wide range of innovative surveying methodologies to help your company reach its customers effectively. Our methodologies include Phone Interviewer, Interactive Voice Response, Hybrid HyTouch, and Web Surveys. These methodologies can also be combined and customized to best suit customers.

PSRM Consultants is able to apply its expertise to such a wide range of areas, and this no doubt helps secure a long and successful future for the company. All of its work is based upon providing its clients with exceptional quality, which is focused around what each client requires, while also retaining a professional and ambitious approach.

PSRM’s services will no doubt be in demand for many years to come especially within the wide range of building consultancy services it offers brings.

“Over the past ten years we have been offering high quality services, tailored to our clients’ needs. We intend to continue with the same spirit going forward. We know that our staff is vital to our business and we will ensure that we continue to attract top caliber professionals to our company,” Dr.Moire concludes.