East Africa Hi-Tech Solutions Limited deploys advanced technology solutions for access, security, alarm and communication backed with an efficient support and services delivery.
Since its inception in 2015 the company can look back on a successful story of growth and product development in the Eastern Africa region.
The firm has collaborated with world renowned information technology manufacturers in the world such as Matrix company in India for camera, access control and cafeteria system, among other manufacturers where they import their products from.
Above all the company works closely with the manufacturers. Confirming this, Patrick Chege, of East Africa Hi-Tech, says, “we get technical support from manufactures for instance when the project is tricky the manufacturers send engineers to handle it”.
As a result, the company confidently stands behind their promise to provide clients with excellence in communication, safety and security systems solutions. This has led to services in security such as CCTV security system, electric fences, alarm system; in access biometric access control systems, and in communication –, audio visual services, networking and IT set up to name but a few.
The company competes on: quality products, cost effectiveness, factory technical support, system maintenance and installation, project management, commissioning and after sales services plus they pride themselves on a dedicated team that comprehends clients’ needs.
Furthermore, honoring project timelines and offering personalized service coupled with experience has enabled them to secure business all over the country, in this competitive field. “East Africa Hi Tech Solutions clearly comprehend the unique business needs of clients.
We have the necessary expertise to engineer innovative, effective and reliable solutions. Our installation standards and criteria for selection of personnel form part of our tightly services as we aim to take the company to other levels.
All in all, the firm evaluates jointly the various client requirements for the development of solutions; for instance in order to optimize costs we assist clients in prioritizing,” Mr. Bernard Mburu intensifies.
Additionally, East Africa Hi Tech Solutions strives to provide clients with the highest level of service in the most responsive manner across a broad array of information technology services. As Mr. Bernard Mburu clarifies, apart from providing highly effective security, at every level, these products can also enhance critical operations and business intelligence.
He also emphasizes that every business should either have CCTV or video surveillance, not only for security purposes but to boost business performance. “For instance in resolving disputes; surveillance cameras can provide clear video proofs about incidents, leading to fair resolution,” he clarifies.
The long-term dedication and commitment they have shown to their clients has enabled them to significantly increase and maintain their customer base each year from institution facilities, private, government and commercial clients such as Philips Kenya, dusit D2 at Riverside Drive, Rivieres, Dalbit, BSL Africa’s sound foundation among others.
The firm has a team of highly dedicated and experienced technical and back-office personnel who provide their customers with round the clock assistance to meet their requirements.
Furthermore, since it is a one time job the firm intends to maintain its best service as they offer customized services. This has helped them remain apt in this industry.
According to Mr. Chege, the industry still faces some threats as he laments, “The industry is too dynamic; there are always changes in technology. The company is compelled to do research for it to be consistent considering that it trends in technology.
Besides, pricing is the chief obstacle in the industry; some cheap and sub-standard products are still penetrating the market thus they find difficulties in negotiating with clients since some are keen on the price than quality.”
The firm focuses on meeting the needs of small and medium sized business, as they are prepared to arrange a site visit with the clients so that they may observe solutions in practical deployment. Furthermore, the company urges the clients to invite them for a free comprehensive needs assessment and presentation with key stakeholders.
East Africa Hi-Tech Solutions Limited, gives you an ideal alternative in supply, installation and servicing of communication, access system and security equipment. The company is based in Centro House, 2nd floor, Woodvale lane, Westlands. Nairobi.
