Perkins has announced three new investments in its Aftermarket offering, giving end users quick access to genuine parts, up to date information on their engine, and service and support from their local distributor.
Initially targeted at U.S. customers, a new online platform called perkins.com/shop will allow customers all over the world to buy genuine Perkins parts over the internet.
The online shop will initially offer quick, easy access to the most commonly ordered parts. If a part isn’t currently available through the site, then end users will be able to register their interest in the product.
This request will be passed on to the local distributor, who will follow up with the customer on their purchase and other service needs.
The online shop is supported by a new Perkins Regional Parts Distribution Centre in Kentucky. Parts ordered through the shop will benefit from rapid shipping by air and road, depending on the customer’s preference, direct from the Kentucky parts warehouse.
Perkins “My Engine” App
Perkins “My Engine” App will soon be available to download from the Apple and Google stores. This free smartphone app will allow the end user to register their Perkins engine, access their OMM (Operating Maintenance Manual), and parts book.
The app also enables the user to keep a service record and easily make contact with their local Perkins Distributor, through the Distributor Locator feature.
The app will provide easy access to engine specific information such as build list, series, type, model, Perkins Platinum Protection indicator, parts book, OMM, a consumable list, up coming services, and a completed service log.
Later this year, a new Perkins cap will be launched. Designed to replace the oil filler cap, this low-cost connectivity solution will allow end users to connect their mobile device to their engine via the Perkins “My Engine” App, allowing them to receive useful engine data such as engine running hours.